Return Policy
Thank you for shopping at Fashion Couture!
We are dedicated to ensuring the satisfaction of our customers.
If you're not completely satisfied with your purchase, you may return your item in its original condition within 30 days of receipt for a refund.
Please Note:
- Shipping fees are non-refundable.
- Items must be unworn, unused, with tags and in original packaging. Visibly worn items will not be accepted.
- Sale items and gift cards are non-returnable.
- EU customers are entitled to a 14-day cooling off period under EU consumer law.
To initiate a return, please contact us at info@fashioncouture.co.uk with your order number and reason for return.
Once we receive and inspect your return, you'll receive a confirmation email. If your return is approved, your refund will be processed and credited to your original payment method within 10 business days.
Return Shipping Responsibility:
- Customers are responsible for return shipping costs.
- Fashion Couture is not liable for returns lost or damaged in transit.
- Returns may take up to 7 working days to reach us, so please allow adequate time.
For all refund related issues, reach out to us at info@fashioncouture.co.uk